Careers at STRIVE

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Thank you for your interest in career opportunities at STRIVE, a culturally diverse non-profit focused on creating opportunity and breaking cycles of poverty for men and women in low-income New York communities. Its proven employment model helps individuals permanently lift themselves and their families out of poverty through intensive attitudinal and skills-training programs that lead to good careers and mobility.


Opportunity: Performance Management Coordinator, STRIVE National

Reports To: National Vice President

The Performance Management Coordinator (PMC) will provide support and consultation to STRIVE Affiliate sites for data, analytic, and programmatic performance purposes. We support our national Affiliate Network through providing processes, data, and analytics/research designed to improve program practice, provide decision makers with the ability to assess the impact of system changes on programmatic outcomes and to support our communication efforts to share the story of our impactful work.

This role requires creativity to achieve visual communication, a passion for telling a story with data, and design and analytic skills. Advanced knowledge and experience designing infographics and an interest in social justice and promoting economic self-sufficiency outcomes are required.  Applicants should have a natural creative edge, an aptitude for analytics, a desire for data-driven decision making, and interest in improving workforce outcomes for underserved communities.

Accountable for oversight and delivery of data visualization, aimed toward delivering insights for fast and accurate, fact-based decision making. The PMC will also be responsible for developing a scalable visualization strategy including layout, visual language and navigation across an extensive suite of dashboards as well as stand-alone and other smaller webs of dashboards. Creating a library of templates and visualization widgets for continuity and efficiency. Transform dashboards from a set of statistics into a story told by information and insights.

What You’ll Do:
Apricot Database Administration, approximately 35%

  • Become an expert user of the SQL database software Apricot. Provide Apricot database administrator support including updating forms and fields, managing user access, developing reports, and providing technical assistance.
  • Manage Apricot user permissions, site and user licenses, and database features and other aspects of the Apricot software license.
  • Provide training as needed to affiliate sites on how to use Apricot and collect outcomes data in accordance with STRIVE standards.
  • Interface with affiliate members on an individual basis to determine data management needs.
  • Develop, implement and enforce data management and security policies using industry best practices.
  • Design and implement dynamic reports based in Apricot and Excel, including graphs and charts as required

Data Analysis, approximately 35%

  • Actively participate in and influence discussions around reporting requirements, visualization and data design
  • Conduct basic statistical analysis
  • Review, assess current state and identify improvement opportunities and best practice recommendations including formulating a consistent data “language” for broader adoption.
  • Work with STRIVE staff at national and its affiliate sites to develop and capture working program outcome measurements and insure the affiliates are all using them in a consistent and timely manner.

Data Visualization, approximately 30%

  • Develop rich, easy to use, interactive & intuitive data visualizations that apply the concept of using data to tell a story while driving to actionable insights
  • Transform quantitative and qualitative data into engaging, easy to understand infographics, dashboards, custom reports, and recurring reports.
  • Visually explain complex data to program staff and organizational leadership and help them to extract meaning from data.
  • Other projects as assigned

What You’ll Bring to Us:

  • Bachelor’s degree in a quantitative field or quantitatively driven social field such as Statistics, Mathematics, Economics, Marketing Analytics, Data Visualization, Psychology, Political Science, or Sociology and 1+ years of experience.
  • Experience with Apricot software or other SQL database (preferred)
  • Experience with development and management of online collaborative and project management sites preferred.
  • Strong knowledge in visual design supported by formal training and/or education.
  • Strong ability to visually communicate complex statistical results to non-technical audiences.
  • Organizational and problem solving skills, attention to detail, and written and oral communication skills.
  • Ability to meet deadlines and work diligently as both part of a team and individually.
  • Critical thinking and logical, analytical skills.
  • Expertise in Microsoft Suite products such as Word, PowerPoint, and Excel. (Experience with Access and Visio preferred)
  • Additional Knowledge & Skills Demonstrated experience in bridging business requirement and technical development. Experience in working with large complex data systems to aggregate, organize, and preparing data for use in program and organizational analysis.
  • Ability and desire to work in a start-up paced environment and culture

To Apply

Submit a cover letter and resume to [email protected]


Opportunity: Program Manager, Adult Reentry Initiative

Reports To: National Vice President

STRIVE Fresh Start is a national initiative funded by the US Department of Labor (USDOL) to support justice involved adults in successful community re-entry and achieving successful careers. Building on its innovative service model and well-established Affiliate Network, STRIVE Fresh Start will provide services to more than justice involved individuals nationwide from communities where poverty and crime are most concentrated.

The Program Manager, Adult Reentry Initiative will lead the coordinated rollout, implementation, and successful operation of the STRIVE Fresh Start reentry Initiative.  The Program Manager will support our national Affiliate Network through providing ongoing training and technical assistance designed to improve program practice, ensure compliance to all technical grant parameters, and steward the Adult Reentry portfolio of providers to meeting and exceeding all contractual performance measures.

What You’ll Do:

Working in conjunction with the STRIVE National Team, the Program Manager will be responsible for supporting the systems that are central to this initiative, including, but not limited to

  • Supporting the coordination of the rollout, implementation, and successful operation of the STRIVE Fresh Start Adult Reentry Initiative.
  • Monitor technical grant compliance and ensure that the STRIVE policies and procedures manual stays up to date with all applicable STRIVE National and federal circulars and program requirements.
  • Ensure all outcomes are met, including post-program follow-up and post-program retention and recidivism tracking.
  • Support implementation with fidelity of the STRIVE Fresh Start program model by all participating affiliates.
  • Document and share best-practices across participating STRIVE Affiliates.
  • Support Affiliate program staff’s ability to establish partnerships with probation officers, correction facility staff, and juvenile-court parole officers ensure full program enrollment and timely reporting back to any appropriate referral source
  • Collaboratively developing work plans and tracking progress on project management software.
  • Coordinating events with internal and external partners, including reserving space, arranging audio visual and food services, compiling event materials, managing registration, and conducting post-event follow up.
  • Supporting and ensuring the maintenance of Affiliates’ project’s electronic and hard-copy filing system.
  • Coordinate training and technical assistance for initiative staff as needed.
  • Ensure all staff maintain timely data entry of progress notes, program attendance, and other STRIVE Fresh Start milestones.

Other Duties:

  • Work with other key personnel focused on the Fresh Start Adult Reentry Initiative to ensure the success of program participants.
  • Compile and submit Quarterly Narrative and Quantitative Reports to the National Vice President and USDOL.
  • Other projects as assigned.

What You’ll Bring to Us:

  • Bachelor’s degree required, and related professional experience is desired.
  • A minimum of two to three years of work experience in project support and/or management strongly preferred.
  • The ideal candidate will have good project management and organizational skills, combining attention to detail with productivity. We are seeking candidates who balance self-directive and collaborative instincts, and who have good interpersonal skills.
  • Experience working with reentry programs and/or workforce development required.

Candidates should have:

  • Ability to manage multiple deadlines and navigate shifting priorities
  • Excellent computer skills including, but not limited to, Microsoft Excel, Office, Power Point, meeting scheduling software, project management software, internet research
  • Excellent written and verbal communications skills and ability to effectively communicate with diverse constituent groups
  • Must have strong time and project management skills.
  • Ability to collaborate effectively with a wide range of public and non-profit partners is a must, excellent interpersonal skills required.
  • Critical thinking, systems analysis and redesign, and other modes of problem solving are desired.

To Apply

Submit a cover letter and resume [email protected]


Opportunity: Program Coordinator, Reentry Services

Reports To: Assistant Director of Reentry Services

The Program Coordinator will be responsible for the coordination of all aspects of program activities conducted on Rikers Island. These activities include, but are not limited to: scheduling and performance monitoring, vendor/program partnerships, skills training, participant and staff supervision, client data collection and reporting.

What You’ll Do:

  • Track all aspects of program performance including but not limited to: training, job placement, participant activity post release, making referrals as needed to increase stability. Verify and track contact, address and employment information in data management system
  • Administer needs assessments using Level of service/case management inventory (LS/CMI) tool and make recommendations for post release services
  • Obtain ongoing training in counseling techniques and social services in general as provided by the Training personnel and/or external training sessions.  Stays current on new methodologies and studies in the social work field
  • Coordinate with other program staff to develop individualized action plan for post release services
  • Serve as a principal liaison between participants, vendors, staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative issues; facilitates workshops, meetings, special projects, and problem resolution
  • Coordinate activities of support staff, consultants, and/or volunteers engaged in implementation and administration of program objectives
  • Write, edit, and coordinate development of curriculum, promotional materials, educational materials, training manuals, and/or brochures, as appropriate to the program
  • Collect and analyze data; prepare scheduled and special reports; maintain program/project records and statistical information.
  • Perform or delegate clerical and administrative support tasks, including creation, typing, and editing of program correspondence, reports, program handbooks, and other publications
  • May perform specialized activities of a programmatic nature in direct support of the accomplishment of program objectives and protocol
  • Complete other tasks as assigned or needed

What You’ll Bring to Us:

Master’s degree required. Facilitation experience and exceptional communication skills required.  Overall knowledge of basic individual and group counseling skills a plus.  Must be proficient in the use of Microsoft office suite. Bilingual (English/Spanish) preferred. Formerly incarcerated candidates encouraged to apply.

To Apply

Submit a cover letter and resume to [email protected]


Opportunity: Facilitator/Case Manager

Reports To: Assistant Director of Reentry Services

The successful candidate will facilitate job readiness and attitudinal training for STRIVE participants on Rikers Island, and prepare participants to confront and resolve barriers preventing them from obtaining and maintaining employment.

What You’ll Do:

  • Provide short-term counseling and maintain case management records and related documentation as outlined by the Manager of Social Services
  • Refer agency applicants, participants, graduates, and community residents to programs that can assist them to resolve issues preventing success (e.g. housing services, long-term counseling, and domestic abuse intervention agencies)
  • Work with clients to enhance their self-esteem and self-confidence
  • Facilitate program workshops
  • Obtain ongoing training in counseling techniques and social services in general as provided by the Training personnel and/or external training sessions. Stay current on new methodologies and studies in the social work field
  • Works with other case managers to maintain and update agency’s resource/referral dictionary
  • Assist clients referred by trainers and other staff members to find suitable clothing (business and non-business) from STRIVE’s clothing closet. Receive clothing donations, ensure donation forms are completed and turned into the Development Department, and maintain closet in an orderly manner
  • Complete other tasks as assigned or needed

What You’ll Bring to Us:

Master’s degree required. Counseling background, facilitation experience, and exceptional communication skills required.  Overall knowledge of basic individual and group counseling skills a plus.  Must have working knowledge of Microsoft office suite.  Bilingual (English/Spanish) preferred. Formerly incarcerated candidates encouraged to apply.

To Apply

Submit a cover letter and resume to [email protected]


Opportunity: Hard Skills Trainer

Reports To: Assistant Director of Reentry Services

The successful candidate will facilitate hard skills training on Rikers Island in a combination of the following areas: General Construction, RRP, Carpentry, Plumbing, Basic Electrical, Building Maintenance, Forklift Operations, Food Handling, CPR, Scaffolding, etc.

What You’ll Do:

  • Teach hard skills training subjects on Rikers Island such as: OSHA General Industry and Construction, Scaffolding, CPR/First Aid, Flagging, etc.
  • Instruct students in subject areas, such as mathematics, science, drawing, use and maintenance of tools and equipment, codes or regulations related to trade, and safety precautions
  • Plan and supervise work of students, individually or in small groups
  • Test and evaluate achievement of students in technical knowledge and trade skills
  • Prepare lesson plans and a monthly calendar of workshop activities

What You’ll Bring to Us:

New York State certified to present participants with certifications in the areas listed above. Bilingual (English/Spanish) preferred. Formerly incarcerated candidates encouraged to apply.

To Apply

Submit a cover letter and resume to [email protected]


Opportunity: Community Facilitator/Case Manager

Reports To: Assistant Director of Reentry Services

The successful candidate will counsel and assist STRIVE applicants, participants, and graduates to confront and resolve barriers preventing them from succeeding in obtaining and maintaining employment.

What You’ll Do:

  • Track participant activities post release, making referrals as needed to increase stability. Verifies and tracks contact, address and employment information in data management system.
  • Review and modify career services curriculum as needed to address participant interest, subject relevance, and developmental progress
  • Facilitate program workshops on Rikers Island, engaging participants in discussions around post-release services, vocational training, and attainment of employment goals
  • Visit program graduates at home and/or place of employment as needed to maintain contact
  • Administer needs assessments using Level of Service/Case Management Inventory tool and make recommendations for post-release services
  • Obtain ongoing training in counseling techniques and social services in general as provided by the training personnel and/or external training sessions. Stays current on new methodologies and studies in the social work field
  • Develop individualized action plans that outline participants’ key needs and goals
  • Coordinate with other program staff to develop action plan for post-release services
  • Complete other tasks as assigned or needed

What You’ll Bring to Us:

Master’s degree required. Facilitation experience, and exceptional communication skills required.  Overall knowledge of basic individual and group counseling skills a plus.  Must be proficient in Microsoft office suite.  Bilingual (English/Spanish) preferred. Formerly incarcerated candidates encouraged to apply.

To Apply

Submit a cover letter and resume to [email protected]


Opportunity: Account Manager

Reports to:  Coordinator, Business Development Unit

The full-time Account Manager will join STRIVE’s dynamic 5-person Career Development Team, which facilitates relationships between employers and STRIVE to create talent pipelines between employers and our graduates. The successful candidate will be someone excited about STRIVE’s mission to change lives through employment and passionate about breaking cycles of poverty in low-income communities. This is a unique opportunity to raise awareness about STRIVE in the healthcare community, suitable for someone who thrives in a fast-paced and collaborative environment.

What You’ll Do:

  • Establish and maintain a sustainable network of employers to provide jobs and internships to STRIVE graduates by developing relationships with local healthcare provider companies
  • Maintain open lines of communication with employer partners, including mediating on problem situations if they arise
  • Act as a STRIVE ambassador to the employer community, including presenting to employers about STRIVE’s proven employment model and training programs
  • Stay up-to-date regarding local hiring and labor trends, including participation in job fairs, staff development opportunities, and training
  • Cultivate partnerships with multiple (and preferably a consortium of) employers who have made a concrete commitment to offering advancement opportunities to incumbent workers, including frontline workers who are already employed
  • Work with STRIVE’s Job Readiness Trainer to schedule and provide an introduction to the job search process, including holding interview practice sessions for participants
  • Work with all graduates one-on-one that are assigned to caseload, assisting him/her in applying for and obtaining appropriate employment

What You’ll Bring to Us:

  • A successful background in sales and/or recruitment
  • Knowledgeable about the healthcare industry in New York City, with a focus on non-clinical entry-level market needs
  • Excellent communication, including written, presentation, and public speaking skills
  • The ability to work some evenings
  • Commitment to STRIVE’s mission and to serving individuals from diverse backgrounds and populations

To Apply

Forward resume and cover letter with salary requirements to [email protected]


 

STRIVE is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants for all positions will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status. Legal work authorization required.