Careers at STRIVE
Thank you for your interest in career opportunities at STRIVE, a culturally diverse non-profit whose mission is to help people acquire the life-changing skills and attitudes needed to overcome challenging circumstances, find sustained employment, and become valuable contributors to their families, their employers, and their communities.
Job Title: National Performance Analyst
Department: STRIVE National
Reports To: Senior National Director
STRIVE NATIONAL & VISION 2020
STRIVE was founded in East Harlem in 1984 to provide job training and placement services to the chronically unemployed. Three decades later, STRIVE’s training and employment model has proven to be a highly flexible approach that works in diverse locations and cultures. Today it is administered by a network of affiliates in 16 cities nationwide and in two countries overseas. Over the thirty years of its existence, STRIVE has graduated over 55,000 participants.
In 2013 the U.S.-based STRIVE Affiliates, an unparalleled network of community based organizations operating STRIVE programs, served over 2,000 individuals per year and placed 65% of these in employment at average wages of $10-$12 per hour. Over 70% of those placed retained employment.
In order to bring STRIVE’s model to scale, STRIVE has embarked on Vision 2020, an ambitious strategic plan to expand STRIVE’s impact in current and new cities, with the goal of serving 5,000 annually by 2020.
The National Performance Analyst will provide support and consultation to STRIVE Affiliate sites for data, analytic, and programmatic performance purposes. Create technical specifications and project management plans from descriptions of needs from end users. Provide consultative and analytical support including design, implementation, coordination, and data querying to support program and client improvement.
Advanced experience with Microsoft Excel and Microsoft Access required. Experience in the industries of workforce development, reentry, opportunity youth, and other relevant industries is preferred. Experience with development and management of online collaborative and project management sites preferred. Familiarity/experience with governmental quality programs, data analysis, synthesis, and summary report writing desired.
ESSENTIAL DUTIES AND RESPONSIBILITITES*
- Become an expert user of the licensed software program, Apricot by CTK in order to provide technical assistance, training and support to the STRIVE Affiliate network.
- Work with STRIVE staff at national and its affiliate sites to develop and capture working program outcome measurements and insure the affiliates are all using them in a consistent and timely manner.
- Design and implement dynamic reports based in CTK and Excel, including graphs and charts as required.
- Manage site and user licenses, and other aspects of the software contract including budgetary matters.
- Develop, implement and enforce data management and security policies using industry standard best practices.
- Provide training as needed to affiliate sites on how to use Apricot by CTK and collect outcomes data in accordance with STRIVE standards.
- Roll up data from All STRIVE Affiliates (New York and other North American affiliate) and users to develop comprehensive national reports for national funders such as the US DOL as well as private foundations, STRIVE’s Board of Directors, and other constituencies.
- Work with STRIVE MIS staff, consultants and fund development to make information reporting easily accessible to STRIVE National and the affiliate network.
- Interface with affiliate members on an individual basis to determine data management needs.
- Create dashboards to show monthly performance for all programs.
- Analyze data to identify data entry gaps, training needs, and to support Network-wide performance management.
ADDITIONAL DUITIES AND RESPONSIBILITIES
- Work with Director of Program Compliance (in New York), and comparable affiliate staff to ensure compatibility and/or data transmission between Apricot by CTK data and external databases as required under various grant obligations.
- Insure proper back up and security measures are being maintained in order to attest to the security and integrity of the data.
- Identifies and obtains Ongoing Training in areas such as advanced performance management, workforce development, and others that can support the STRIVE Affiliate Networks ability to document and communicate its impact to various stakeholders.
- Other projects as assigned.
QUALIFICATIONS, EDUCATION and/or EXPERIENCE
- Bachelor’s degree required, other specialized computer/software certification is a plus.
- 1-3 years’ experience providing training and technical assistance to end users desired.
- Demonstrated experience using data to improve performance
- Working knowledge of statistical analysis
- Expert knowledge of Excel
- Able to build simple SQL queries is a MAJOR PLUS
- Strong work flow management skills
- Good working knowledge of on-line training / meeting tools and technology.
- Excellent communication skills, both written and verbal are required.
- Strong ability to communicate about data and performance management tools with staff with various levels of technological expertise.
- Experience with nonprofit organizations is a plus.
Interested applicants should submit a cover letter and resume to NationalHR@striveinternational.org.
Job Title: Coordinator, Retention and Advancement
Department: Career Services
Reports To: Senior Director, Career Services
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop strategies to increase the percentage of verified placements
o Plan and implement at least two alumni events per year to invite graduates to return to STRIVE. These may be general recognition events or
o Develop partnerships with agencies that provide services to help low income clients retain employment
o Establish consistent evening retention hours so that clients have 2 days per week when they can come in after work to bring employment verification and collect incentives
o Obtain employer verifications if required by the contract (currently CWE & DYCD)
o Create a process to ensure graduates placed in jobs that are not in the field of training continue to receive job referral assistance
o Develop a recognition program to acknowledge graduates who achieve employment milestones (perhaps a quarterly alumni recognition event)
- Develop strategies to increase the number of clients who obtain career advancement after their first placement
o Survey STRIVE graduates and staff to determine which courses and services they believe would be most helpful to clients who wish to advance.
o Develop a series of evening workshops to help clients improve their skills
o Ensure all wage gains are captured in ETO
- Identify areas where funding from external sources is needed to reach program goals and collaborate with the Development team to seek and apply for grants
- Produce timely and accurate reports of retention and advancement outputs and outcomes
QUALIFICATIONS, EDUCATION, and/or EXPERIENCE
Must be able to work at least one evening per week to successfully engage employed participants.
Successful applicants will have experience showing initiative and proactively implementing program improvements. The incumbent should also have a firm understanding of the barriers to advancement low income employees frequently face and strategies for helping people successfully overcome them.
Applicants should be familiar with government and privately funded poverty programs, and be creative in resolving challenges. At least five (5) year’s experience in finding employment for hard to place individuals is desired as well as a willingness and ability to find creative ways to engage graduates to help them obtain career advancement.
STRIVE considers applicants for all positions without regard to: race; color; religion; gender; national origin; age; sexual orientation; marital or veteran status; the presence of a medical condition, genetic information or handicap, unrelated to performing the tasks of the job; or any other legally protected status.